Shop Policies :

Processing time

Orders take 3-5 business days before I ship them out.

Shipping

Estimated shipping times:

Shipping within Malaysia 5-7 business days.

Singapore/ Thailand : 3-5 business days.

Japan/ U.S /Europe /Australia/ New Zealand/ Germany : 7-9 business days.

All orders will be ship with tracking number!

Customs and import taxes

Buyers are responsible for any customs or import taxes that may apply.

Return & Cancellation

We aren’t offering returns, exchanges, refunds or cancellation.

Lost packages

We do not liable for any products damaged or lost in transit.

Changing shipping address

The order will be shipped to the address that is registered during purchase. If you want your parcel to be sent to a different address, please send me a message on instagram as soon as possible. I'm not responsible for a parcel delivered to a wrong address. It is your responsibility to ensure that your personal information are accurate. If the package is returned back to me because of your information was not accurate, or because you did not pick up your package, you will have to pay again the shipping cost if you want your order to be sent back to you.